Insurance and Office Info

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Office Hours

Monday to Friday 8:00 am - 4:00 pm
Closed 12:00 pm - 1:00 pm for Lunch
Saturday, by appointment
Map & Directions

We accept the following Insurance Plans*

  • Aetna
  • Chickering
  • Cigna
  • Empire
  • Excellus Blue Cross Blue Shield (PPO, POS, HMO, and Child Health Plus)
  • Excellus Safety Net (Family Health Plus / Managed Medicaid)
  • Excellus Medicare PPO
  • Fidelis Care of NY (NYS Catholic Health Plan)
  • GHI
  • GHI Family Health Plus
  • Healthnet
  • Healthnow
  • Medicaid
  • Medicare
  • Medicare Complete (United Healthcare)
  • MVP
  • Oxford
  • PHCS (Statewide PPO)
  • Today's Options
  • Total Care (Managed Medicaid)
  • UNY Health (North American)
  • Worker's Comp PPO - CAP

*This list is subject to change. Please consult your insurance carrier if you have questions.

Accepted Forms of Payment

Cash, check, Visa, Mastercard, American Express and Discover

Services that May not be covered by your Insurance Plan:

Refraction: According to many insurance companies including Medicare, we must charge for refractions. A Refraction is the measurement of your vision in order to determine whether or not an eyeglass prescription is necessary. We will provide you with a copy of your prescription which can be used to purchase eyeglasses.

Many insurances including Medicare, do not pay for this service and we are required to charge the patient (chapter 6.3 or the Medicare Handbook).  The refraction fee is $30.00. This fee may be charged for the service, whether or not a prescription is written. If the doctor and you do not feel that a refraction is needed, it will not be performed. However, we request you initial and sign this form in case a future refraction is required.

As a part of our complete exam, we will refract children routinely and adults as indicated.

Contact Lenses: If you are having an eye examination and wear contact lenses, we may be evaluating your current contract lenses. If there is no change or minimal change to your prescription, then the fee for this service is $25.00 and is collected in addition to the fee for an eye examination. If a significant change in your contact lens prescription is indicated, you may need to return for a full contact lens fitting. The fee may be $75.00-$150.00 depending on the type of lenses.

No Show Policy:

We make every attempt to see our patients at the time of their scheduled appointment.

We require 24 hour notification if an appointment must be cancelled. If you arrive more than 15 minutes late for your appointment, your appointment may be cancelled and rescheduled. If you do not cancel your appointment within the designated time we may be unable to reschedule your appointment. We have a voice mail service that will take your call if you need to cancel an appointment after hours or on the weekend.

In the event that the patient (parent or legal guardian) does not contact our office to cancel an appointment a no-show fee of $25.00 may be applied.

Any lab work, Pathology, MRI's, CT's that need to be done are scheduled through Cayuga Medical Center. 

Billing information for Cayuga Medical Center please call 607-274-4011


Insurance and Billing Inquiries

Contact our office at 607-266-7600 ext 3

Languages Spoken

English, Spanish